Q: What should I do if the mask doesn't stick well?
A: For best adherence, we recommend applying the mask to freshly cleansed, slightly damp skin. Take a moment to smooth it out gently, pressing down around the contours of your face. If needed, you can lie back and relax whilst it works its magic — the extra time also allows for deeper absorption. Some slip is natural due to the serum-rich formula, but that's part of what makes it so effective at delivering moisture.

Q: What ingredients are in this?
A: Our Matcha Anti-Ageing Mask is formulated with skin-supportive ingredients designed to deliver deep hydration, antioxidant protection, and visible firmness. Key ingredients include:

• Ceremonial Matcha – the world's most powerful natural antioxidant. Stimulates your skin's natural collagen production, blocks the enzymes that break down existing collagen, and protects against UV-induced ageing.
• Hydrolysed Collagen – low-molecular weight for deeper absorption. Helps support elasticity, smoothness, and firmness, especially in ageing or dehydrated skin.
• Hyaluronic Acid – provides intense, long-lasting hydration and plumping.
• Niacinamide – helps brighten skin and even out tone.
• Aloe Vera – soothes and calms sensitive or irritated skin.
• Green Tea Polyphenols – additional antioxidant protection that works alongside the matcha.

The mask's hydrogel base allows for slow-release absorption, helping the skin drink in every ingredient — not just sit on the surface.

Q: Is this vegan and cruelty-free?
A: Yes! Our Matcha Anti-Ageing Mask is 100% vegan and cruelty-free — absolutely no animal testing is involved at any stage of formulation or production, and our formula contains no animal-derived ingredients. The collagen in our mask is plant-supported — our ceremonial matcha naturally stimulates your skin's own collagen production rather than relying on animal-sourced collagen. That means you get real anti-ageing results with a clean conscience.

Q: Do I need to sit still for 3–4 hours to get the best results?
A: Not at all! The mask is designed to move with you — most of our customers wear it whilst winding down for the night, whether that's reading, watching telly, or getting ready for bed. In fact, most users wear the mask whilst they sleep and report visibly smoother, plumper skin by morning. The longer it stays on, the more time your skin has to soak in the benefits — all whilst you rest.

Q: How does matcha work on the skin differently than regular collagen masks?
A: Great question. Most collagen masks only deliver collagen from the outside. Matchara goes further — the matcha in our ceremonial-grade formula does two things collagen alone can't: it stimulates your skin's own natural collagen production, and it blocks the enzymes that break down your existing collagen. Think of it as both filling and fixing the bucket, instead of just filling a leaky one.

Q: How long do the effects last after using the mask?
A: You'll typically notice immediate hydration and visible plumpness right after use. Most customers report a lasting glow for up to 7 days. With weekly application, many see more long-term improvements in firmness, reduced fine lines, and overall radiance. Think of it as part of your ongoing skincare ritual, not just a one-time fix.

Q: Will the green colour stain my skin or pillow?
A: Not at all. The matcha is infused within the hydrogel matrix — it won't transfer onto your skin or pillowcase. After removing the mask, simply pat in the remaining essence. No green residue, just glowing skin.

Q: Can the same mask be used more than once?
A: No — each mask is single-use only to ensure hygiene and ingredient effectiveness. However, if you'd like to make the most of the remaining essence, you can place the used mask in a glass of water to dissolve any leftover serum. The resulting solution can be applied to the neck, hands, arms, or body as a lightweight, soothing antioxidant essence.

In 1 pack you'll receive 4 high-quality masks.

We recommend using the mask 1-2 times per week for best results.

1️⃣ Prep – Cleanse your face and apply toner or serum.
2️⃣ Apply – Remove the mask from the pouch and peel off the protective foil.
3️⃣ Wear – Place it on your face and leave for 1-2 hours.
4️⃣ Remove – Gently take off the mask and pat in the extra essence.
5️⃣ Glow – Enjoy hydrated, plump, and radiant skin!

No, there's no need to wash your face after use. The remaining serum can be gently massaged into the skin for extra hydration.

Our Matcha Anti-Ageing Mask is formulated with skin-supportive ingredients designed to deliver deep hydration, antioxidant protection, and visible firmness. Key ingredients include:

• Ceremonial Matcha – the world's most powerful natural antioxidant. Stimulates your skin's natural collagen production and blocks the enzymes that cause wrinkles and sagging.
• Hydrolysed Collagen – low-molecular weight for deeper absorption. Helps support elasticity, smoothness, and firmness, especially in ageing or dehydrated skin.
• Hyaluronic Acid – provides intense, long-lasting hydration and plumping.
• Niacinamide – helps brighten skin, minimise pores, and even out tone.
• Green Tea Polyphenols – additional antioxidant shield that protects skin from UV damage and environmental stress.

The mask's hydrogel base allows for slow-release absorption, helping the skin drink in every ingredient — not just sit on the surface.

Turn Back Time on Wrinkles: Smooth fine lines and wrinkles with every use, revealing youthful, glowing skin — no needles needed!

Glow That Gets Noticed: Brighten dull, tired skin with the power of ceremonial matcha — the world's most powerful natural antioxidant for a radiant, fresh-faced glow that turns heads.

Simple to Use, Perfect Fit: Designed for effortless application and a snug fit, so you can mask your way to perfection — no mess, no fuss.

Luxurious Ingredients You Can Trust: Packed with Japanese ceremonial matcha, collagen, and hyaluronic acid — free from harsh chemicals, for visible results you'll love.

All-in-One Beauty Boost: Say goodbye to dryness, fine lines, and uneven texture — one matcha mask does it all for a smooth, hydrated, younger-looking complexion.

Yes! Designed to be gentle on the skin, our mask doesn't strip moisture or dry it out, making it ideal for all skin types.

Processing Time: Once your order is placed, please allow 24 hours for us to process and prepare your order for dispatch.

Delivery Time: After your order is dispatched, it will typically take 4-6 working days to reach you, depending on your location.

Tracking Information: Once your order has been dispatched, you will receive an email containing your tracking number. You can use this to track your parcel and stay updated on its delivery status.

Returns: We want you to be fully satisfied with your purchase! If you are not completely happy with your order, we accept returns and exchanges within 60 days from the date of purchase.